Thousands of Australians have gone solar with SolarKraft.

Wide range of products

23 Mar Wide range of products

Posted at 03:41h in by SolarKraft 0 Comments

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James was very knowledgeable and was happy to offer a range of products as well as explain why he recommended the ones he did. I appreciated his willingness to find a solution that would work for me and my roof!

Stephen, Stafford

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SolarKraft

4.6

Phil Cowling

2018-06-19T00:20:54+0000

I was that impressed with Aaron who came out to our property and discussed a suitable sized solar system. I was happy enough just to go with SolarKrafts quote which was the only quote we got. The install went well and completed within 2 days. The installers walked me through the operation and setup the app so I can monitor the performance of the system from anywhere in the world. There was an issue with a hot water timer that was missed at the time of the installation but will be installed in the next couple of days. Aaron contacted me today about the omission of the hot water timer and was very apologetic about the time it has taken to have someone re-attend to install the timer. If you have any issues at all with your system I recommend that you connect Aaron. The issue that had been going for 6 weeks was fixed within an hour.

Paul Woodward

2018-05-19T02:59:44+0000

Solarkraft start out well but that all changes once the installation starts. Solarkraft came on the installation date (they advised it would take up to two days to do the install) but they left the same day without telling us or doing any handover. We didn’t stick around all day because we didn’t know how long the install would take. They also installed the panels on our roof with two big orange isolation switches facing out on the front of the house to the street. It was a complete eye sore and although they initially agreed to move them, it never happened. We chased them several times and they promised us someone would come out. Two weeks later nothing. We had used their recommended finance so we ended up having hold back approving the loan to force them to come out and move the switches. After about four weeks, Energex competed the upgrade to a new smart meter. We then called, left voicemail and emailed Solarkraft to come out, turn on the system (it still has never been turned on or setup) and give us a run thought. Two days later we got a email finally replying advising they won’t come back out and attached the manual. They claim the install was complete and turning on the system and doing a run through was done the day of the install. They refused to come out again. In reading the manual it’s clear you don’t just turn it on. You need to get an app, connect to wifi, setup your wifi and then go through steps to initialise the system. I’ve never turned on an invertor and don’t know how to check the system is running correctly. I choose this company after reading some of the reviews on Facebook, suspect that there has been a change of people. Do not use this company unless you are ok with no post installation help. I’m really not happy with Solarkraft, worst off now I have no idea how I would ever get any after sales support or service if anything were to go wrong. Paul

Erin Rosene Thorburn

2018-05-14T07:14:25+0000

Panels are great and are helpful in reducing our bills however the same system is now avail for $4100 when we paid over 8k. Silly us. Definitely do your research

Jake Causley

2018-03-02T12:21:46+0000

Love this company they would have to be the best priced company for quality around great blokes

Stacee Butcher

2018-02-09T06:52:52+0000

Ward Lawback

2017-11-08T20:13:57+0000

Was booked in with another company for install , but was so impressed with Aaron that I changed to solarkraft. He had nothing to hide about the products and there manufacturers, could back it up with internet proof and honesty is so very important. Their installers were very polite and did a great job. In a short time after install on a stormy day i was generating more power than i was using totally wrapped what a great investment its a shame that I didn't have a win on the Melbourne Cup that would have topped my day. Big thank you to SolarKraft so glad i got in touch with you Cheers

Sharen Hamilton-Carter

2017-11-08T02:10:05+0000

To be honest we’ve had some hiccups (through no direct fault of any 1 person & let’s face it, not every single transaction can be perfect) HOWEVER the actual Service we’ve received from all the staff in the Brisbane office and the solutions provided were/are exemplary!! The pricing was competitive but for us, it’s not always about price - it’s the SERVICE & SUPPORT that counts and these guys have gone above and beyond in that regard .... Couldn’t recommend them high enough !! THANK YOU to everyone at the SOLARKRAFT team

Robert Coomer

2017-09-06T01:04:04+0000

The first company that could answer all my questions on hybrid battery systems a sales level with tec backup a phone call away, Easy to deal with very happy with the install. Thanks again

Steven Sukar

2017-07-24T02:55:41+0000

Above advised costs, extends delays repeated assurances never kept and one very un happy customer, if I can I will try and get out of this purchase, come and take your panels solar kraft.

Gary Alton

2017-07-21T06:10:51+0000

Great customer service and the installation guys were fantastic people. Wouldn't hesitate to recommend Solarkraft and have already spread the word amongst friends and relatives. Can't wait for the system to be up and running to save dollars into the future.

Nick Scafidi

2017-07-05T02:11:11+0000

We have completed numerous of this company's installations. One of the best around locally, use good quality gear, well organised and the salesman do a much better job then most at selling the jobs correctly.

Judy You

2017-06-28T07:15:41+0000

The service was excellent from very start to the end. I give ***** Thomas from the SolarKraft made several calls to discuss the plan and also proactively talked to the service delivery firm SEM group Darwin about the deposit and detail plan. Lucy from SEM was so professional and gave us prompt response whenever i called or emailed her. Installation guys were so good team member to work closely, very effectively and efficently. They didnt leave any rubbish behind. Good boys.

Beau Whittington

2017-03-09T09:49:46+0000

Robbie Hannan

2017-03-09T05:14:24+0000

Jamie Fowler

2017-03-09T05:08:27+0000

Debbie Hannan

2017-03-09T05:01:43+0000

Justin Hannan

2017-03-09T03:59:02+0000

Pamela Rhodes Thorley

2017-02-01T09:21:51+0000

I was very happy with the service from SolarKraft. My initial contact with Cael was very informative and installation was completed within a couple of weeks. Had lots of calls from management to check that everything was progressing to plan, which it was. Would certainly recommend to anyone.

Rod Healey

2017-01-13T20:41:46+0000

Had a issue with supply and demand getting some solar panels fitted, but this problem has been rectified. I got a a phone call from Alex the boss down at Solarkraft. After a lengthy discussion with him and him apologising profusely we have now had the issue sorted. After my initial annoyance with Solarkraft, I can now say a big thumbs up. Customer service is top notch they will help you with any issues that might arise. ....promptly! . Once again I'd like to say thank you to Alex and his crew at Solarkraft. Thanking you. ..Rod Healey

Pete Van Den Rydt

2016-10-18T04:27:55+0000

Adriana Vernieu

2016-10-07T07:26:41+0000

Addy Dickson

2016-09-17T01:01:17+0000

Such a helpful bunch of people who helped me understand how solar works without being condescending. Well done!

Phyl Smith

2016-09-15T03:00:37+0000

I have had a very pleasant experience in dealing with SolarKraft. Firstly the initial consultation with Aaron. He was very knowledgeable , straightforward [no sleazy sales pitch!] friendly & courteous. He ensured i was aware of all aspects & even left me his mobile no. in case i had any queries. I did which he quickly followed up on. Further contact with Ian & Pia & Andi - well they bent over backwards to assist! They followed up & kept me informed at all stages ! I was treated as a person & not a number. What impressed me was the fact that even after the contract was signed & installation the level of service did not decrease -rare these days!! I am now looking forward to great savings on our electricity bill. I am recommending SolarKraft to all my friends for a hassle free rewarding experience. Keep up the good work Guys & thank you so much!

James Scott Elliott

2016-08-29T21:16:55+0000

Kylie Leech

2016-08-10T06:52:40+0000

Very happy with the before during and after service. Kept me informed throughout the whole process and talked at my level and not technical. Install boys were respectful and informative. 5 stars.

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Wide range of products

23 Mar Wide range of products

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Thousands of Australians have gone solar with SolarKraft.

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Wide range of products

23 Mar Wide range of products

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Solar for $0 Upfront

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